Privacy Policy
Last Updated: August 2025
Our Commitment to Privacy
Social Sphere respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or enroll in our training courses.
We comply with the General Data Protection Regulation (GDPR) and Finnish data protection legislation. This policy applies to all personal data we process through our website and training services.
Information We Collect
Personal Information
When you interact with our services, we may collect:
- Contact details including name, email address, and phone number
- Course enrollment information and payment details
- Messages sent through our contact forms
- Professional background relevant to course placement
Usage Information
We automatically collect certain technical information:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website and search terms used
- Cookie data as described in our cookie policy
How We Use Your Information
We process your personal data for the following purposes:
Course Delivery
To provide training services, communicate course information, and support your learning experience.
Communication
To respond to inquiries, send course updates, and provide relevant information about our training programs.
Website Improvement
To analyze website usage, identify technical issues, and enhance user experience through analytics.
Legal Compliance
To fulfill legal obligations, maintain records, and protect our rights and interests.
Legal Basis for Processing
We process your data based on:
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Consent: For marketing communications and optional cookies
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Contract: To provide training services you've enrolled in
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Legitimate Interest: For business operations and website improvement
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Legal Obligation: For tax compliance and regulatory requirements
Data Retention
We retain your personal data for the following periods:
Contact Inquiries
3 years from last contact
Course Records
5 years after course completion
Financial Records
7 years as required by Finnish law
Marketing Data
Until consent is withdrawn
Data Protection Measures
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for data transmission
- Secure servers with regular security updates
- Access controls limiting who can view personal data
- Regular security assessments and monitoring
- Data breach notification within 72 hours if required
Third-Party Services
We may share data with trusted service providers who help us operate:
- Google Analytics: Website traffic analysis (anonymized)
- Email Service: Course communications and updates
- Payment Processor: Secure payment handling
- Hosting Provider: Website infrastructure
These providers are contractually obligated to protect your data and use it only for specified purposes.
Your Rights
Under GDPR and Finnish law, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Correct inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data under certain conditions
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to processing based on legitimate interests
Right to Withdraw Consent
Withdraw consent for marketing or optional processing at any time
To exercise these rights, contact us at privacy@domain.com
International Data Transfers
Your data is primarily stored within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place through:
- Adequacy decisions by the European Commission
- Standard contractual clauses approved by the EU
- Service providers' compliance with data protection frameworks
Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@domain.com
Phone: +358 9 2847 6135
Address: Fredrikinkatu 35, 00100 Helsinki, Finland
You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman if you believe your data protection rights have been violated.